Terms of service

01The service

The service aggregates candidates from sourcing channels you connect, screens them against requirements you define, ranks them by match score, and supports shortlisting, pipeline management and interview scheduling. Features available to you depend on your plan.

02Accounts

• You must provide accurate information when signing up and keep your login details secure.
• You are responsible for activity under your workspace, including by users you invite.
• Tell us promptly if you suspect unauthorised access to your account.

03Screening is decision support

Match scores, screening results and rankings are provided to help your team review candidates. They are not hiring decisions and do not replace human judgement. The service does not automatically reject or remove candidates.

You remain solely responsible for your hiring decisions and for ensuring your recruitment practices, including the requirements you define, comply with applicable employment, equality and data protection laws.

04Candidate data

You control the candidate data you bring into the service and are responsible for having a lawful basis to collect and process it, including giving candidates any required notices.

We process candidate data only to provide the service to you, on your instructions and as described in our privacy policy.

05Acceptable use

You agree not to:

• Use screening criteria based on protected characteristics, or otherwise use the service to discriminate unlawfully
• Upload data you do not have the right to use, or scrape data from sources in breach of their terms
• Send unsolicited bulk messages to candidates through the service
• Attempt to access other workspaces, reverse engineer the service, or disrupt its operation

06Plans, fees and cancellation

Fees for your plan are agreed at sign-up or in your order and are billed in advance for each billing period. Fees are exclusive of applicable taxes.

You may cancel at the end of any billing period. Your workspace remains available until the period ends, and you may export your data before closure. Fees already paid are not refunded for partial periods unless required by law.

07Intellectual property

We own the service, including its software, scoring methods and design. You own your content, including role briefs, notes and candidate data you provide. You grant us a limited licence to use your content only to operate and improve the service for you.

08Availability and changes

We work to keep the service available and secure, but do not guarantee uninterrupted operation. We may improve or change features over time, and will give reasonable notice before removing functionality that is material to your plan.

09Limitation of liability

To the extent permitted by law, we are not liable for indirect or consequential losses, or for hiring outcomes. Our total liability for any claim is limited to the fees you paid for the service in the twelve months before the claim arose.

10Suspension and termination

We may suspend or terminate access if these terms are materially breached, or if required to protect the service or other users. On termination, the data export and deletion process described in these terms and our privacy policy applies.

11Governing law

These terms are governed by the laws of India, and the courts at Delhi have exclusive jurisdiction over any dispute arising from them.

12Contact

Questions about these terms can be sent through our contact page.